IT support for agencies — built around deadlines, not despite them.

We size storage and network capacity around the actual scale of video and design assets an agency handles, rather than assuming a standard office data volume, and help move teams off ad hoc consumer file-sharing links — the kind of workaround that becomes the default when nothing better is provided — onto properly access-controlled platforms like Frame.io or a managed Dropbox/SharePoint setup. The goal is a setup that's fast enough for daily creative work under deadline pressure but still leaves a real audit trail of who accessed what and when, which matters both for client confidence and for tracking down where a file actually is when a deadline is close and someone can't find the latest version. Getting this wrong quietly costs agencies real time every week in version confusion and re-sent files, even when nobody notices it as an IT problem.

Freelancer accounts are provisioned for the specific project they're brought in for and revoked as soon as that project ends, which is built into our onboarding and offboarding process rather than left to be remembered manually by a busy studio manager juggling several campaigns at once. Given how freelance-heavy agency staffing typically is — a single campaign might involve several freelance designers, editors or copywriters who were never on the payroll to begin with — stale freelancer access sitting on an account nobody's using anymore is one of the more common security gaps we find when we first review an agency's existing setup, and one of the more straightforward to fix once there's a proper process in place rather than relying on someone remembering to revoke it weeks after the work is done.

Yes — these platforms have real licensing, storage and performance requirements that directly affect day-to-day creative work, not just administrative convenience, and we configure and support them as a core part of managed IT rather than treating them as generic third-party software sitting outside our normal scope. A poorly configured Creative Cloud licence pool or a Frame.io integration that keeps timing out during review cycles isn't a minor inconvenience for a creative team working against a deadline — it's a direct hit to the thing the agency is actually being paid to deliver, and we treat it with that level of seriousness.

Access to embargoed or pre-launch creative is segregated by project team, with multi-factor authentication and audit logging on any system holding that material, treated with the same seriousness as any other client-sensitive data an agency might hold. A leak of unreleased campaign creative before a launch date isn't just a security incident in the abstract — it's a direct hit to the client relationship and potentially to a brand's own launch strategy, which makes the commercial stakes of getting this right higher than they might look from a purely technical data-protection perspective.

Yes — secure remote access and cloud-first setups are designed specifically for creative teams that don't always work from one physical location, whether that's someone editing from home, a photographer working from a shoot location, or a hybrid split between studio days and remote days. The aim is that none of this creates a security gap every time someone's working somewhere new, which is a real risk if remote access is bolted on as an afterthought rather than designed into the setup from the start.

Both. Many agencies start with a single project — often moving off ad hoc file-sharing onto a properly managed platform — and move to fully managed support once the fit's proven.

Yes — our practices are built around the Cyber Essentials framework and GDPR-aligned data handling, which matters given the volume of client and freelancer data agencies typically hold. We're pursuing formal certification alongside this and will publish it once held.

A senior engineer reviews your current file workflows, freelancer access management and security posture, and gives you a straight assessment of what needs attention, with no obligation to proceed afterwards.

Yes — we start with the Gap Analysis, build a migration and handover plan, and run the transition on an agreed date so support is never interrupted, including around any live campaign deadlines.

Yes — this is a normal part of agency operations, and we help manage the complexity of different logins, security requirements and compliance obligations per client rather than adding to it.